How much would you like to pay today? Sign Up Now Continue as Guest Yes. To reactivate your account, please call the number found under Billing Questions? You will receive an activation code in your mail or email within a week.If you have any questions or if you do not receive your activation code, call customer service. Indicates a required field, First, we need to collect some information about the patient. BONE AND JOINT CLINIC PATIENTS: Please call 919-872-5296 or appointment assistance or complete the New Patient Appointment Request form. Call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free). Click here for instructions on enabling JavaScript. Depending upon your Financial Institution, please allow 7 to 10 Business Days for your credit to appear on your account statement. We are experiencing technical difficulties at this time. Indicates a required field, We need some information in order to grant you a MyChart account. 'ESPAÑOL' : 'ENGLISH' }}, We are unable to match the address entered, Hi, looks like you have JavaScript turned off or cookies disabled. Why did I receive the message: 'Your payment has been processed and applied to your Duke Energy account... the disconnect order has not been cancelled'? May I make multiple payments to a single account? Copyright © 2004-2020 Duke University Health System, By mail with a check or credit card (see mailing instructions on your statement). Yes. The system will provide prompts to guide you through the process to pay your bill and any additional fees that may be required. We are experiencing technical difficulties at this time. We're reloading the page to show you content for your location. Other companies are able to add the processing costs of these requests to the overall pricing of their products and services. Knowing where your account is located will help us serve you better. If you have any questions, please contact your clinic. What is a visit account? Manage your health online using WakeMed MyChart. For more help, see. Payment is due 15 days after you receive a bill. For payments in excess of $10,000, the convenience fee will be 2.75% of the amount paid. For urgent medical matters, contact your doctor's office. You can pay your bill in one of three ways: Online with a credit card in your secure MyChart account By mail with a check or credit card (see mailing instructions on your statement) Indicates a required field We need some information in order to grant you a MyChart account. Have questions? Please contact our customer service line for assistance at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday. Your credit rating may be affected if the balance is not resolved within 60 days after collection agency placement. Hours are 8:00 am to 5:00 pm Monday, Tuesday, Wednesday, and Friday and 8:00 am to 4:00 pm Thursday. The payment amount that you have entered is more than your total outstanding balance for the account. Schedule Appointments Get Lab Results Pay Your Bill The system will provide prompts to guide you through the process to pay your bill and any additional fees that may be required. Many features on this site require them to be enabled. You can find the guarantor name and account number on your statement. Once we have this information, we will set up your appointment. Also view details of your past and upcoming appointments. This step would occur only after DUHS has thoroughly reviewed your account and determined that you are not eligible for financial assistance or other forms of assistance. To set up a payment plan, please contact a financial care counselor at one of our locations or contact Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free).Payment plans may be set up before, at the time of, or after you receive services. Review About Your Bill. Duke Energy works with Speedpay to provide you with the option of using your credit card, debit card or electronic check to make payments. Can I use this service to pay multiple accounts? Effective November 17, 2020, we will be converting all Duke MyChart patient accounts over to paperless billing. Enter your demographics here and in the next step we will verify your identity using questions from a third-party verification system. Thank you - your request has been sent to the clinic. WakeMed MyChart is a secure online patient portal that provides 24/7 access to portions of your electronic medical record. Were you looking for the following information? This will continue to make managing your accounts easy and help the environment by going paperless. A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. All payments are applied immediately and will stop orders to disconnect your service. There is an existing account for this person. These fees cover the processing costs associated with handling credit card and electronic debit payments. If I have received a disconnect notice and use this system to pay my bill, will my payment be applied to my account immediately? Enter your demographics here and in the next step we will verify your identity using questions from a third-party verification system. This may take several seconds. © Duke Energy Corporation. MyChart® licensed from Epic Systems Corporation, © 1999 - 2020. If you have questions about your refund or wish to have it expedited, please call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free). If you need help with your Activation Code please call Duke MyChart Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday. For payments in excess of $10,000, the convenience fee will be 2.75% of the amount paid. You can request an itemized statement by calling Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free). You can obtain a billing and collections policy describing actions we may take in the event of nonpayment by sending a request in writing to: Self-Pay Collections Department5213 South Alston Ave. Durham, NC 27713.
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