Please refer to our Privacy Policy for information about how we use your data. We reserve the right to only accept orders from those over 18 however. MR PORTER is not responsible for any delays caused by destination customs clearance processes. These details will be fully encrypted and only used to process card transactions which you have initiated. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any Content, software, products, or services contained within this Site. Here’s a few options you can select to customise your delivery: If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days. Occasionally however, we may be waiting for shipments from our designer suppliers. They’ll also let you know how long you have to pick up your purchase. The parties had initially discussed a rollover of the agreement with a 2.5 per cent pay rise when the pandemic hit but those talks fell apart when the union demanded bans on automation and outsourcing for the period of the rollover. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. MR PORTER has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources. Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you. Please note that we will only ever be able to return the items to you directly, and not to any third party or company. If you return products you have purchased using a gift card, the refund will be credited to your account as store credit and will be redeemed against subsequent orders. When it rang, it simply just dropped. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period. Here are the some of the benefits you’ll be able to enjoy by registering with us for a MR PORTER account: To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs. The goods are your responsibility from the time we deliver them to the address you gave us. See costs for Shipping and Returns. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. Gift Cards can be redeemed against all products either on, Gift Cards are non-transferable, can only be redeemed on. Any hazardous or flammable products, as well as items of little monetary value (e.g. . Items containing lithium batteries can only be delivered via our Standard shipping method or our MR PORTER Premier service where available. We are not responsible for any Gift Card that is lost, stolen, destroyed or used without permission. We'll let you know if this is the case once you proceed to purchase. Please note our free collection service is not available for orders cancelled under the ICACRs. You are permitted to use the Content only as expressly authorised by MR PORTER and/or its third party licensors. If you are buying a virtual Gift Card for someone, then it will be e-mailed to the recipient once your order for the Gift Card has been processed and payment has been taken. You are only liable for any diminished value of the goods resulting from the handling, other than what is necessary to establish the nature, characteristics and functioning of the goods. If there’s a dispute that we have been unable to resolve with you directly, EU resident customers can find more information about alternative dispute resolution via the European Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr). Hand sanitiser, clothing, electrical goods, auto parts, meat, cotton, grain and infrastructure materials have faced extra transport costs or delays of up to three weeks at Port Botany, the worst-hit terminal, as ships divert to Melbourne or Brisbane. Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or as described. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law. CANCELLING YOUR ORDER UNDER THE CONSUMER CONTRACTS (INFORMATION, CANCELLATION AND ADDITIONAL CHARGES) REGULATIONS 2013. If you have a complaint about us, email customercare@mrporter.com giving full details including date of purchase and order reference number where applicable and your full name and address and contact details. Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. MR PORTER offers products for sale that are in stock and available for dispatch from our distribution centre. It took DHL 3 days to ship the bag from Italy to PH but customs here is slow which delays delivery to another 7days. "They’re under a lot of pressure. Donald Trump and Joe Biden crisscrossed battleground states as their campaigning reaches a final fever pitch. Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including MR PORTER Software and all HTML and other code contained in this Site. However, customers returning items repeatedly may be refused at our discretion. Returns that are damaged or soiled will not be accepted and will be sent back to the customer and/or a refund refused. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. “The fact is, the company has been responsible for the overwhelming majority of disruptions and delays at the terminal, through terminal closures and shift cancellations.". If you are unavailable when your package arrives, our courier will make two more attempts to deliver your purchase. Indefinite upgrade and overtime bans at Patrick has led to a queue of about 40 vessels and almost 90,000 containers offshore, with the union threatening to ramp up industrial action at Fremantle and Brisbane this Friday. Our driver will ring or knock on your door, place your order on the ground and step back one or more metres. By making an offer to purchase merchandise you expressly authorise us to perform credit checks and where MR PORTER feels necessary and to the extent permitted by the applicable laws, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorisation and to authorise individual purchase transactions.
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