I really need access to these files. (Previously running Windows 7 Ultimate) Approximately 24 hours after upgrading to Windows 10 Pro my Seagate Backup Plus Desktop drive has stopped working. Sorry that none of these have solved your problem. Download the Drive from the manufacture’s website, Right click on the setup file and select Properties. None of the solutions above have resolved So, it's essential to make it works fine all the time. Learn More. official What is the technical difference between Seagate Backup Plus Portable and Seagate Expansion Desktop? For a better experience, please enable JavaScript in your browser before proceeding. Looking at the device driver in Device Manager it shows a default Microsoft driver from 2006 is installed. My brand new hard drive isn't being detected by the bios or device manager... Seagate 1TB (ST1000VM002) Unallocated 3.86 GB. Older drives that are not listed here may work, but have not been tested. Eben Upton returns to the Pi Cast on Nov. 3, 2020! We are here to assist you. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary http://blogs.msdn.com/b/usbcoreblog/archive/2015/08/17/filing-usb-feedback-with-repro-mode-in-windows-10.aspx Twitter I click "apply this fix". The usb ports on my windows 10 computer function properly with other devices. Seagate Media App: Use Edge browserRemote access removed on 4/8/18. I am given the option to reinstall device driver. Microsoft global customer service number. It does not show up in the explorer window at all. Use File History to back up to this drive. I suggest you follow the below the steps and check if it helps: If no updated drivers available then try installing the available drivers in compatibility mode. I have the same problem but i have an old drive, it worked perfectly yesterday but today it Won't Work. Remember my country/region & language selection, Selecting a different country will clear your cart. How satisfied are you with this response? I can see it under control panel - Hardware and Sound - Devices and Printers. This is the second night I've tried to resolve the problem by Googling and looking on various forums....I'm a broken man! Google Plus . And if you are still experiencing this problem, please file a feedback bug using repro mode with the feedback app as described here (note, repro mode is only available to those who are part of the insiders program): Help.... Seagate Expansion+ Ext HDD not working on Windows XP ? Not fixed.". Below is says "USB attached SCSI (UAS) Mass Storage Device has a driver problem. Microsoft Employee and that the phone number is an 2nd time same drive, removed the hard disk from the unit and installed in my desk-top as another drive. When I upgraded to Windows 10, it failed to recognize. As we are trying to connect Seagate hard drive to the computer, we will choose the Universal Serial Bus Controller category. Hi, I have a Seagate 2TB desktop Expansion Drive, and the other day, it just stopped working, no warning nothing, it just stopped, a friend has told me that its most likely to be a power supply or usb cable issue rather than the hard drive itself, is this true and how can i check it out? All of the ports recognize my usb 2.0 flash drives and my usb mouse. Let me know if you did submit a Windows Feedback. Thank you. 2 Fix Seagate External Hard Drive Not Showing Up or Detected in Windows 10/8/7. The message I receive says "Troubleshooting was unable to automatically fix all of the issues found. Hi all, my Seagate 2tb expansion drive is not showing in My Computer or in Disk Management. have twice had this problem with the 2tb drive. I understand your concern, and we in Community will try to help you in the best possible way we can. Remote access removed on 2/28/19. When I click control panel - Hardware and Sound - Devices and Printers, I can see the drive. You can follow the question or vote as helpful, but you cannot reply to this thread. technical support services. Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows. I will find that and have the Busses team take a look at it. I have reverted to using my drive on a computer with a previous version of windows. Do other devices, like a flash drive, work in any of the ports that are causing the problem? It says "Status: Driver error" I right click on the drive and click troubleshoot. Here is the link to the seagate information on drivers for this external harddrive: file a feedback bug using repro mode with the feedback app as described here (note, repro mode is only available to those who are part of the insiders program): http://blogs.msdn.com/b/usbcoreblog/archive/2015/08/17/filing-usb-feedback-with-repro-mode-in-windows-10.aspx, If the issue is happening all the time or only after certain events (such as waking from sleep). My Seagate expansion drive worked well in Windows 8.1. Using the drive as a drag and drop destination or with backup software built into Windows 10 (File History and image backup) can be an alternative. 1st time returned under warrenty and got a new drive but lost all data. Hope the information helps, if you have any further queries, feel free to post. This thread is locked. Older drives that are not listed here may work, but have not been tested. Protect Yourself From Tech Support Scams When I upgraded to Windows 10, it failed to recognize. Seagate external hard drive detected but not showing up might be the result of pending updates. This has fixed several other users' problems. Microsoft global customer service number. It was working perfectly on Windows 7, and then I made the upgrade to Windows 10 (now currently on build 1511) and then it just won't detect the drive. Thanks for marking this as the answer. Thank you for posting your query in Microsoft Community. Video Surveillance Storage: How Much is Enough? If the above hasn't fixed your problems, a couple of questions: 1.
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